Respecting what is established in the current legislation, SOLUCIONA FACIL COOPERATIVA V.(from now on, also Web Site) commits itself to adopt the necessary technical and organisational measures, according to the level of security adequate to the risk of the collected data.

Laws that incorporate this privacy policy

This privacy policy is adapted to the Spanish and European regulations in force regarding the protection of personal data on the Internet. Specifically, it respects the following rules

Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (GPRD)

The Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of digital rights

Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE)

Identity of the person responsible for processing the personal data>/p>

The person in charge of the processing of the personal data collected in SOLUCIONA FACIL COOPERATIVA V.( is: SOLUCIONA FACIL COOPERATIVA V.(, with NIF: F44538841, whose representative is: DAVID MARTINEZ CALDUCH (from now on, the person in charge of the processing) His contact details are as follows:

Contact phone: 960501215 Contact email: ADMINISTRACION@SOLUCIONAFACIL.ES

Personal Data Logging

The personal data collected by SOLUCIONA FACIL COOPERATIVA V.(, by means of the forms provided in its pages, will be introduced in an automated file under the responsibility of the person in charge of the treatment.

Principles applicable to the processing of personal data

The processing of the User's personal data will be subject to the following principles as set out in article 5 of the RGPD:

Principle of legality, loyalty and transparency: the User's consent will be required at all times, following completely transparent information on the purposes for which the personal data are collected.

Purpose limitation principle: personal data will be collected for specific, explicit and legitimate purposes.

Principle of data minimization: the personal data collected will be only those strictly necessary in relation to the purposes for which they are processed.

Principle of accuracy: personal data must be accurate and always up-to-date.

Principle of limitation of the period of conservation: personal data will only be maintained in such a way as to allow the identification of the User for the time necessary for the purposes of their processing.

Principle of integrity and confidentiality: personal data will be treated in a way that guarantees their security and confidentiality.

Proactive responsibility principle: the data controller shall be responsible for ensuring that the above principles are complied with.

Personal data categories

The data categories dealt with in EASY COOPERATIVE SOLUTION V.( are only identifying data. In no case are special categories of personal data treated within the meaning of article 9 of the RGPD.

Legal basis for the processing of personal data

The legal basis for the processing of personal data is consent. SOLUCIONA FACIL COOPERATIVA V.( undertakes to obtain the User's express and verifiable consent to the processing of his personal data for one or more specific purposes.

The User shall have the right to withdraw his consent at any time. Withdrawing consent will be as easy as giving it. As a general rule, withdrawal of consent shall not condition the use of the Web Site.

On the occasions when the User must or can provide their data through forms to make consultations, request information or for reasons related to the content of the Web Site, they will be informed if the completion of any of them is mandatory because they are essential for the proper conduct of the operation performed.


Periods of retention of personal data

The personal data will only be kept for the minimum time necessary for the purposes of processing and, in any case, only for the following period: 5 years, or until the User requests its deletion.

When the personal data are obtained, the User will be informed about the period during which the personal data will be kept or, when this is not possible, the criteria used to determine this period.

Addressees of personal data

The User's personal data will be shared with the following recipients or categories of recipients

Labour and tax management, group companies, public bodies, with which they have signed a confidentiality agreement.

If the controller intends to transfer personal data to a third country or international organisation, the user shall be informed at the time the personal data are collected of the third country or international organisation to which the data are intended to be transferred and of the existence or otherwise of a Commission decision on adequacy.

Personal data of minors

In compliance with the provisions of articles 8 of the RGPD and 13 of the RDLOPD, only those over 14 years of age may give their consent to the processing of their personal data in a lawful manner by SOLUCIONA FACIL COOPERATIVA V.(. In the case of a minor under 14 years of age, the consent of the parents or guardians will be required for the processing, and this will only be considered lawful to the extent that they have authorised it.

Secret and security of personal data

EASY COOPERATIVE SOLUTION V.( undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected, so as to ensure the security of personal data and prevent the destruction, loss or accidental or unlawful alteration of personal data transmitted, stored or otherwise processed, or unauthorized communication or access to such data.

However, since SOLUCIONA FACILE COOPERATIVA V.( cannot guarantee the inexpugnability of the Internet or the total absence of hackers or others who access personal data in a fraudulent manner, the Data Controller undertakes to inform the User without undue delay when a violation of the security of personal data occurs that is likely to involve a high risk to the rights and freedoms of individuals. In accordance with the provisions of article 4 of the RGPD, a violation of the security of personal data is understood to be any breach of security that results in the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or the unauthorised communication of or access to such data.

The personal data will be treated as confidential by the person in charge of the treatment, who commits himself to inform about and to guarantee by means of a legal or contractual obligation that this confidentiality is respected by his employees, associates, and any person to whom he makes the information accessible.

Rights arising from the processing of personal data

The User has on EASY COOPERATIVE SOLUTION V.( and may therefore exercise against the Data Controller the following rights recognised in the RGPD:

Right of access: It is the right of the User to obtain confirmation of whether or not SOLUCIONA FACIL COOPERATIVA V.( is processing their personal data and, if so, to obtain information on their specific personal data and the processing that SOLUCIONA FACIL COOPERATIVA V.( has carried out or is carrying out, as well as, among other things, the information available on the origin of such data and the recipients of the communications carried out or planned.

Right of rectification This is the user's right to have his personal data modified if they are found to be inaccurate or, taking into account the purposes of the processing, incomplete.

Right of suppression ("the right to forget") This is the right of the User, provided that the legislation in force does not establish otherwise, to obtain the deletion of his/her personal data when these are no longer necessary for the purposes for which they were collected or processed; the User has withdrawn his/her consent to the processing and the processing has no other legal basis; the user opposes the processing and there is no other legitimate reason to continue it; the personal data has been processed unlawfully; the personal data must be deleted in compliance with a legal obligation; or the personal data has been obtained as a result of a direct offer of information society services to a person under 14 years of age. In addition to the deletion of the data, the data controller must, taking into account the available technology and the cost of its implementation, take reasonable steps to inform the data controllers who are processing the personal data of the data subject's request for the deletion of any link to those personal data.

Right to limit processing: This is the right of the User to limit the processing of his personal data. The user has the right to obtain limitation of the processing when he or she contests the accuracy of his or her personal data; the processing is unlawful; the data controller no longer needs the personal data, but the user does need it to make claims; and when the user has objected to the processing.

Right to data portability In the event that the processing is carried out by automated means, the User shall have the right to receive from the Data Controller his personal data in a structured, commonly used and machine-readable format and to transmit them to another Data Controller. Wherever technically possible, the data controller will transmit the data directly to that other controller.

Right of opposition: It is the right of the User to not have his personal data processed or to have them stopped by SOLUCIONA FACIL COOPERATIVA V.(

Right not to be subject to a decision based solely on the automated processing, including the production of pearls: This is the right of the User not to be subject to an individualized decision based solely on the automated processing of his personal data, including the production of pearls, unless otherwise provided for by law.

The User may therefore exercise his/her rights by writing to the Data Controller with the reference "RGPD-WWW.SOLUCIONAFACIL.ES", specifying

Name, surname of the user and a copy of the ID card. In cases where representation is admitted, it will also be necessary to identify by the same means the person representing the User, as well as the document proving the representation. The photocopy of the DNI may be replaced by any other legally valid means that accredits the identity. Request with the specific reasons for the request or information to which access is desired.

This request and any other attached document may be sent to the following address and/or e-mail: E-mail ADMINISTRACION@SOLUCIONAFACIL.ES

Links to third party websites

The Website may include hyperlinks or links that allow access to the websites of third parties other than SOLUCIONA FACIL COOPERATIVA V.(, and which are therefore not operated by SOLUCIONA FACIL COOPERATIVA V.(. The owners of these websites will have their own data protection policies, being responsible in each case for their own privacy practices.

Complaints to the control authority

In the event that the User considers that there is a problem or infringement of the regulations in force in the way his or her personal data are being processed, he or she will be entitled to effective judicial protection and to file a complaint with a supervisory authority, in particular in the State in which he or she has his or her habitual residence, place of work or place of the alleged infringement. In the case of Spain, the supervisory authority is the Spanish Data Protection Agency (



It is necessary that the User has read and agrees with the conditions on the protection of personal data contained in this Privacy and Cookies Policy, as well as accepting the processing of their personal data so that the person responsible for the processing can proceed in the same way, during the periods and for the purposes indicated. The use of the Web Site will imply the acceptance of the Privacy and Cookies Policy.

(reserves the right to modify its Privacy and Cookies Policy, according to its own criteria, or due to a legislative, jurisprudential or doctrinal change of the Spanish Data Protection Agency. Any changes or updates to this Privacy and Cookie Policy will be explicitly notified to the User.

This Privacy and Cookies Policy was updated in 2019 to adapt to the Regulation (EU) 2016/679 of the European Parliament and the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (RGPD) and to the Organic Law 3/2018 of 5 December on the Protection of Personal Data and the guarantee of digital rights

Legal Notice

1. Identification and contact of the owner of the website. (from now on the web) is property of Soluciona Facil (from now on the Holder) with telephone +34960501215 and email

2. Scope of application

Browsing through the Owner's website implies assuming the condition of user and the absolute acceptance of what is stated in this Legal Notice.

3. Age.

Registration on our website is aimed at people over eighteen (18) years of age. If the registration of a child under 18 is detected, that account will be automatically deleted.

4. Intellectual or industrial property.

The contents of the Web, for example texts, images, graphics or source code, are protected by intellectual and industrial property rights.

These contents may not be, for example, reproduced or transformed without the prior and explicit permission of the Holder. Users may access the contents and make authorised private copies provided that the elements reproduced are not subsequently transferred to third parties, or installed on network servers, or subjected to any type of exploitation.

5. Common rules for the use of the web.

The user agrees to use the Web according to the following rules:

    It will not carry out illegal, deceitful, malicious or discriminatory acts on the website, according to these conditions and the regulations
    Spanish legal system.

The Owner may remove any content or suspend the service if at its own discretion, fails to comply with any of the rules and obligations described in this Legal Notice.

For any consultation or clarification on these particular Community rules or these particular conditions, you can contact us via email.

6. Links and limitation of responsibility.

The establishment of a hyperlink does not imply in any case the existence of a relationship between the Holder and the owner of the website where it is established, nor the acceptance and approval by the Holder of its contents or services. Those persons who intend to establish a hyperlink must previously request written authorization from the Holder. In any case, the hyperlink will only allow access to the home page of our website, also must refrain from making false, inaccurate or incorrect on the Holder, or include illegal content, contrary to morality and public order.

The Owner is not responsible for the use that each user gives to the materials made available on this website or the actions taken based on them. The content of the Website is of a general nature and merely informative.

The Holder will not assume responsibility for the content or operation of third party websites to which the user of the Store may have access through any type of link.

If any user or third party considers that an illicit act of any kind is being committed on the Web, they must send a communication to the Owner at the email address that appears in our identification data. He must identify himself properly specifying the facts he is denouncing.

7. Privacy.

If personal data are collected on the Web, the Owner will be responsible for them and will treat them with absolute confidentiality and security. You can find more information about our privacy policy and cookies in the specific information page on this issue.

8. Applicable law, resolution of controversial issues and competent forum

The use of the Web will be governed by the Spanish legislation. Any dispute arising from or related to the use of the Web, will be subject to the non-exclusive jurisdiction of the Courts and Tribunals of the municipality where the registered office of the Owner is located, unless the regulations in force or the code of conduct establishes a different forum.

9. Cookies

This site uses cookies: small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to preserve user preferences, store information for things like shopping carts and provide anonymous tracking data to third-party applications such as Google Analytics. As a general rule, cookies will improve your browsing experience. However, you may prefer to disable cookies on this site and others. The most effective way to do this is to disable cookies in your browser. We suggest you consult the Help section of your browser or take a look at the website About cookies, which provides guidance for all modern browsers.